Two engagement models: project-based consulting and ongoing managed support. Both put you in direct contact with the engineers doing the work.
Engagements scoped to solve a specific problem, design a new environment, or execute a defined project. You work with the engineers who scoped it from day one through delivery.
Ongoing support, monitoring, and administration for organizations that want a dedicated technical partner without the overhead of an internal IT team. Retainers are built line by line from a full service menu. No forced bundles, no paying for services you don’t need.
24/7 visibility into your infrastructure, endpoints, and services. Issues are flagged and triaged before they become outages.
A real technical team available when your staff hits a wall: password resets, software issues, hardware failures, and everything in between.
Scheduled patching for operating systems and third-party software, with testing cycles that protect stability while keeping you current.
Automated, tested backups with documented recovery procedures. If something goes wrong, recovery is planned, not improvised.
Endpoint detection (EDR) and centralized log correlation (SIEM) across every managed device, with behavioral detection and threat hunting. When an alert fires, we triage it, take first-line containment steps, and analyze what happened: real investigation, not just a ticket queue. Full-scale incident response and 24/7 remediation are scoped separately, per engagement.
Ongoing administration of your switches, firewalls, and wireless infrastructure: firmware, configuration, performance, and segmentation.
Day-to-day administration of your cloud environment and the identities that access it: cost optimization, resource governance, platform hygiene, least-privilege enforcement, and provisioning and deprovisioning as your team changes.
A living record of your environment: hardware and software inventory, license tracking, network diagrams, and runbooks. You always know what you have, where it is, and how it fits together.
Retainers built to your environment.
No two clients are the same.